Retail Store Manager — Lead Teams, Drive Sales & Service

T-Mobile; Honolulu (HI); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Parental leave

Tuition assistance

Commuter benefits

Job summary

T-Mobile is seeking a store leader to manage all retail operations, drive customer engagement, and achieve sales objectives in a fast-paced environment. You will hire, train, schedule, and coach staff while upholding brand standards and operational efficiency.

The role emphasizes coaching, inventory and loss prevention, and delivering exceptional customer experiences. Regular performance metrics and incentive programs support growth and recognition within a dynamic organization.

Qualifications

• High School Diploma or GED required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales and sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED

2-4 years Management experience in retail sales (Preferred)

2-4 years Sales & sales management experience (Preferred)

Job description

T-Mobile is seeking a store leader to manage all retail operations, drive customer engagement, and achieve sales objectives in a fast-paced environment. You will hire, train, schedule, and coach staff while upholding brand standards and operational efficiency.

The role emphasizes coaching, inventory and loss prevention, and delivering exceptional customer experiences. Regular performance metrics and incentive programs support growth and recognition within a dynamic organization.