Retail Store Manager — Lead Growth & Customer Experience

T-Mobile; Tennessee; Vor Ort; USD 55.000 - 100.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k)

Stock grants

Paid time off

Discounts

Zusammenfassung

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead store operations, drive sales, and deliver exceptional customer experiences.

You will hire, schedule, train, and coach associates while owning marketing, loss prevention, and labor management to meet targets and standards. Responsibilities include monitoring performance metrics, coaching for improvements, managing inventory and programs, and implementing initiatives to boost customer satisfaction and store performance.

Qualifikationen

• High School Diploma/GED is required.
• 2-4 years management experience in retail sales preferred.
• 2-4 years sales & sales management experience preferred.

Aufgaben

• Lead employee development and coaching to improve customer interactions and training adherence.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Kenntnisse

Leadership

Store operations

Coaching

Customer engagement

Ausbildung

High School Diploma/GED

Retail management experience (2-4 yrs)

Sales management experience (2-4 yrs)

Jobbeschreibung

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead store operations, drive sales, and deliver exceptional customer experiences.

You will hire, schedule, train, and coach associates while owning marketing, loss prevention, and labor management to meet targets and standards. Responsibilities include monitoring performance metrics, coaching for improvements, managing inventory and programs, and implementing initiatives to boost customer satisfaction and store performance.