Retail Store Manager: Drive Sales, Service & Ops

T-Mobile; Davenport (IA); On-site; USD 74,000 - 133,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

T-Mobile is seeking a store leadership role to drive sales and customer engagement in a retail environment. You will oversee hiring, scheduling, coaching, and training to maintain high operational standards and sales performance.

In this role, you’ll manage store marketing, loss prevention, and labor practices while monitoring metrics such as sales and customer satisfaction to foster loyalty and business growth. Prior retail management experience is preferred.

Qualifications

• High School Diploma/GED required.
• 2-4 years Management experience in retail sales preferred.
• 2-4 years Sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and ensure training completion on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention.

Skills

Leadership

Coaching

Customer service

Staff development

Education

High School Diploma/GED

Job description

T-Mobile is seeking a store leadership role to drive sales and customer engagement in a retail environment. You will oversee hiring, scheduling, coaching, and training to maintain high operational standards and sales performance.

In this role, you’ll manage store marketing, loss prevention, and labor practices while monitoring metrics such as sales and customer satisfaction to foster loyalty and business growth. Prior retail management experience is preferred.