Retail Store Manager in Training: Growth & Impact

Goodwill; Maryland; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K Traditional and Roth Plans

Life Insurance

Job summary

Goodwill is seeking a results-driven Retail Store Manager to lead operations at a Goodwill store in the Maryland region. You will oversee production, staff, donations, customer service, and daily store performance, while aligning with the organization's mission to reduce unemployment.

The role demands strong leadership, budgeting, and training capabilities to drive sales and ensure brand standards. The ideal candidate has retail management experience, proficiency in Microsoft Office, a valid

Qualifications

• Two years’ retail management experience, preferably thrift.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid driver’s license and clean MVR.
• Ability to pass a background check and drug screen.
• Ability to speak and read English proficiently.

Responsibilities

• Develops and executes retail operations plan to achieve goals for income, revenue, and production.
• Coordinates with Retail District Manager to drive donations and strategic plans.
• Monitors product levels daily to meet sales targets and budgets.
• Manages payroll and operating costs to stay within budget.
• Ensures excellent customer service to donors and customers.
• Maintains store cleanliness and reflects Goodwill branding.
• Trains and develops Team Members and ensures performance.
• Partners with support areas to meet business goals and ensure policy compliance.

Skills

Retail management

Customer service

Leadership

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Goodwill is seeking a results-driven Retail Store Manager to lead operations at a Goodwill store in the Maryland region. You will oversee production, staff, donations, customer service, and daily store performance, while aligning with the organization's mission to reduce unemployment.

The role demands strong leadership, budgeting, and training capabilities to drive sales and ensure brand standards. The ideal candidate has retail management experience, proficiency in Microsoft Office, a valid