Retail Leadership Trainee: General Manager Track

Goodwill of Greater Washington; Town of Germantown (WI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

PTO

Paid holidays

Life insurance

Short/long term disability

Medical benefits

Dental and vision benefits

Pet insurance

Employee discounts

EAP

403(b)/401(k) with match after 1 year

Job summary

Goodwill of Greater Washington is seeking a candidate for a program that trains in all facets of operating a Goodwill retail store with the goal of advancing to a General Manager role in a store. You will learn procedures for store operations, production, budgeting, and staff supervision under senior leadership.

The program emphasizes executing duties with accountability to the VP of Donated Goods and Retail Sales, and collaboration with HR, Accounting, Marketing and Transportation.

Qualifications

• High school diploma or equivalent required, with 2–5 years of retail management experience.
• Effective English communication, both spoken and written.
• Strong customer service skills and ability to handle complaints professionally.
• Good numerical and basic computer skills for store operations and reporting.

Responsibilities

• Learn procedures to operate all facets of the retail store and production under supervision.
• Demonstrate understanding of operating standards in reports, communication, and policies.
• Learn register and cash handling procedures, including deposits.
• Understand merchandising, ordering, salvage handling, productivity, and staff supervision.
• Gain familiarity with budgeting, opening/closing procedures, and loss prevention.

Skills

Retail management

Customer service

Communication

Math skills

Judgment

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Basic computer skills

Job description

Goodwill of Greater Washington is seeking a candidate for a program that trains in all facets of operating a Goodwill retail store with the goal of advancing to a General Manager role in a store. You will learn procedures for store operations, production, budgeting, and staff supervision under senior leadership.

The program emphasizes executing duties with accountability to the VP of Donated Goods and Retail Sales, and collaboration with HR, Accounting, Marketing and Transportation.