Retail Store Manager in Training — Lead & Grow

Goodwill; Frederick (MD); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Monthly bonus

Job summary

Goodwill is seeking a Retail Store Manager in Training at the Frederick, MD location. The role leads the store team, manages operations, and drives donations and sales while upholding Goodwill standards.

A starting pay of $70,000 annually with potential monthly bonuses after training supports a performance-focused pathway. You will oversee payroll, inventory, and customer service, coordinating with district leadership to optimize store performance and community impact.

Qualifications

• Two years’ work experience in Retail Management.
• One-year customer service experience.
• Proficient in Microsoft Office Suite.
• Valid driver’s license with clean MVR.
• Ability to pass a background check and drug screen where applicable.
• Ability to read and speak English proficiently.
• High School Diploma or Equivalent preferred.

Responsibilities

• Lead and develop store team including Assistant Manager, Production Team and Donation Attendants.
• Direct store operations to meet sales, revenue and production goals.
• Manage payroll and expenses within budget targets.
• Ensure excellent customer service for donors and customers.
• Maintain store appearance and promote Goodwill brand.

Skills

Retail management experience

Customer service

Microsoft Office

Driver's license

Background check

English proficiency

High school diploma

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

Goodwill is seeking a Retail Store Manager in Training at the Frederick, MD location. The role leads the store team, manages operations, and drives donations and sales while upholding Goodwill standards.

A starting pay of $70,000 annually with potential monthly bonuses after training supports a performance-focused pathway. You will oversee payroll, inventory, and customer service, coordinating with district leadership to optimize store performance and community impact.