Retail Store Leader: Drive Sales & Customer Experience

Victra - Verizon Authorized Retailer; Chandler (AZ); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

Verizon Service Discount

Referral Bonus

Career Advancement

Paid Training

Maternity Leave

Job summary

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, develop sales specialists and drive sales targets while ensuring an outstanding customer experience. You will coach the team, manage daily operations, and contribute to merchandising and store performance.

The role emphasizes building a high-performing team, achieving quotas, and maintaining a positive in-store culture. Strong leadership in a competitive retail environment is valued.

Qualifications

• Background in customer service within the retail, restaurant, or wireless industry preferred.
• 1–2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving sales goals.
• High school diploma or GED.
• Legally authorized to work in the United States.
• Willingness to work evenings, weekends, holidays.
• At least 18 years of age.
• Ability to lift ten pounds and stand for long periods.

Responsibilities

• Lead your team by resolving customer issues and assisting with transactions.
• Set daily/weekly/monthly goals with the sales team.
• Provide training and mentoring to deliver an outstanding customer experience.
• Analyze staffing needs and store operations to ensure uptime.
• Maintain inventory and planograms per company standards.
• Complete store opening and closing activities.
• Drive store targets and ensure compliance.

Skills

Customer service

Leadership

Sales targets

Communication

Team development

Education

High school diploma or GED

Job description

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, develop sales specialists and drive sales targets while ensuring an outstanding customer experience. You will coach the team, manage daily operations, and contribute to merchandising and store performance.

The role emphasizes building a high-performing team, achieving quotas, and maintaining a positive in-store culture. Strong leadership in a competitive retail environment is valued.