Store Leader: Drive Sales & Customer Experience

Victra - Verizon Authorized Retailer; Durango (CO); On-site; USD 43,000 - 67,000; Full time

Benefits offered by this job

Paid Training

Health Insurance

Retirement 401K Match

Tuition Reimbursement

Employee discount

Job summary

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, coach sales specialists and drive targets. You will foster outstanding customer experiences and guide daily operations to ensure high store performance.

Expect to manage schedules, train staff, monitor metrics, and reinforce Verizon solutions. The role blends people leadership with hands-on sales and store management responsibilities.

Qualifications

• Background in customer service within retail or wireless preferred.
• 1–2 years in a customer service or leadership role.
• Management experience in a commissions-based sales environment.

Responsibilities

• Lead and develop a sales team to achieve daily, weekly and monthly targets.
• Resolve customer issues and guide team in transactions.
• Set goals, monitor performance and coach to improve selling skills.
• Run store operations, analyze data, manage cash and compliance.
• Maintain inventory, merchandising and planogram execution.

Skills

Sales leadership

Customer service

Team coaching

Merchandising

Education

High school diploma

Job description

Victra - Verizon Authorized Retailer is seeking an Assistant General Manager to lead a store team, coach sales specialists and drive targets. You will foster outstanding customer experiences and guide daily operations to ensure high store performance.

Expect to manage schedules, train staff, monitor metrics, and reinforce Verizon solutions. The role blends people leadership with hands-on sales and store management responsibilities.