Retail Store Leader — Assistant Manager

Gap Inc.

Holyoke (MA)

On-site

USD 33,000 - 44,000

Full time

3 days ago
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Benefits offered by this job

Merchandise discount
401(k) plan
Paid time off
Employee stock purchase

Job summary

Old Navy at Gap Inc. seeks an Assistant Manager to set the tone for the store and team, driving profitable sales through customer-centric operations, merchandising, and talent development.

You will support the store strategy with your General Manager and coach leaders to deliver a best-in-class experience for customers. You will recruit and develop Brand Associates, Experts, and Leaders, ensuring consistent procedures, and leveraging omni-channel capabilities.

Qualifications

  • Experience in retail management or supervisory roles.
  • Strong communication and people development skills.
  • Comfort with lifting up to 30 pounds and flexible scheduling.

Responsibilities

  • Drive store sales and profitable growth through customer-centric operations.
  • Recruit, hire and develop Brand Associates and Experts.
  • Own assigned area of responsibility and execute action plans.
  • Lead service and brand standards.
  • Coach and mentor Leads and team to high performance.
  • Collaborate with GM/AGM to deliver the store strategy.
  • Leverage omni-channel tools to enhance customer experience.
  • Maintain compliance and store procedures.

Skills

Retail management
Customer service
Leadership
Coaching
Merchandising
omni-channel experience
Communication
Flexibility in schedule

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Old Navy at Gap Inc. seeks an Assistant Manager to set the tone for the store and team, driving profitable sales through customer-centric operations, merchandising, and talent development.

You will support the store strategy with your General Manager and coach leaders to deliver a best-in-class experience for customers. You will recruit and develop Brand Associates, Experts, and Leaders, ensuring consistent procedures, and leveraging omni-channel capabilities.

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