Retail Store Lead: Operations, Training & Service

Rack Room Shoes; Westminster (CO); On-site; USD 42,000 - 54,000; Full time

Job summary

Rack Room Shoes in Westminster, CO is seeking an Assistant Manager to support the Store Manager in daily operations and ensure adherence to company policies.

You will train staff, lead by example, and help achieve sales, service and operational objectives. This role requires strong communication, leadership and merchandising skills.

Join a team focused on delivering a great customer experience and maintaining store presentation standards.

Qualifications

• Background check is required.
• Excellent verbal and written communication skills.
• Strong managerial and organizational abilities.
• Interpersonal skills for customers and staff.
• Visual merchandising knowledge.
• Knowledge of footwear, accessories and shoe care.
• Understanding of store policies and presentation standards.

Responsibilities

• Ensure safety and welfare of employees and customers.
• Provide leadership and training to staff and maintain customer experience.
• Manage POS transactions and loyalty programs per policy.
• Oversee inventory control, pricing and markdowns.
• Direct merchandising, housekeeping and signage per standards.
• Monitor payroll, scheduling and attendance.
• Train direct reports and reinforce operational standards.
• Support loss prevention and protect company assets.
• Gain full understanding of day-to-day store operations.

Job description

Rack Room Shoes in Westminster, CO is seeking an Assistant Manager to support the Store Manager in daily operations and ensure adherence to company policies.

You will train staff, lead by example, and help achieve sales, service and operational objectives. This role requires strong communication, leadership and merchandising skills.

Join a team focused on delivering a great customer experience and maintaining store presentation standards.