Retail Store Lead: Growth, Coaching & Customer Delight

Carter's Inc.; Johnson Creek (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Carter's Inc. in Wisconsin seeks an Assistant Store Manager to be the first face of the brand for growing families. You will lead sales floor operations, greet customers, and model exceptional service while supporting the Store Manager and coaching team.

This role requires at least 1 year of retail management, a high school diploma or GED, and strong leadership and communication skills. You will help drive performance, merchandising standards, and an inclusive environment across the store.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.
• Strong leadership, communication, and customer engagement skills.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide product guidance.
• Foster an inclusive environment for employees and customers.
• Coach others to success and maintain service standards across channels.
• Assist Store Manager with recruiting, training, and developing the team.
• Plan and report on tasks and financial results using company tools.

Skills

Leadership

Communication

Customer engagement

Supervisory skills

Recruiting

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter's Inc. in Wisconsin seeks an Assistant Store Manager to be the first face of the brand for growing families. You will lead sales floor operations, greet customers, and model exceptional service while supporting the Store Manager and coaching team.

This role requires at least 1 year of retail management, a high school diploma or GED, and strong leadership and communication skills. You will help drive performance, merchandising standards, and an inclusive environment across the store.