People-First Assistant Store Manager - Growth & Coaching

Carter's, Inc.; Wisconsin; Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Mental health benefits

30% employee discount

Referral bonuses

Education program: Advance You

Paid time off

Holidays

Parental leave

Adoption assistance

Job summary

Carter’s, Inc. is seeking an Assistant Store Manager in Wisconsin to lead store operations and drive exceptional customer experiences. You’ll foster a welcoming, inclusive environment and coach the team to meet KPIs while delivering top product knowledge and brand standards.

You will collaborate with the Store Manager on staffing, merchandising, and loss prevention, ensuring smooth daily operations and strong sales performance across the floor.

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED required.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our great product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Consistently model service standards and omnichannel experience while coaching others to success.
• Effectively analyze the business and take necessary action to improve results by communicating and driving KPIs with the team.
• Build customer loyalty through Company sponsored programs, including credit.
• Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
• Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
• Reduce loss through a consistent level of customer service, education, and operational controls.

Skills

Leadership

Customer engagement

Communication

Proficient with Outlook/Excel

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s, Inc. is seeking an Assistant Store Manager in Wisconsin to lead store operations and drive exceptional customer experiences. You’ll foster a welcoming, inclusive environment and coach the team to meet KPIs while delivering top product knowledge and brand standards.

You will collaborate with the Store Manager on staffing, merchandising, and loss prevention, ensuring smooth daily operations and strong sales performance across the floor.