Store Leader: Growth, Training & Customer-Centric

Carter's, Inc.; Humble (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

30% employee discount

Education program - GED/bachelor’s

Paid time off

Parental leave

Adoption assistance

Training and development

Career growth

Job summary

Carter’s, Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will welcome customers, showcase our baby essentials, and help families prepare for school and everyday moments.

We value inclusive leadership, ongoing education, and development programs. This role supports a collaborative, growth‑oriented culture with opportunities to advance within Carter’s brands.

Qualifications

• Proven leadership and supervisory skills in a retail or related management role.
• Excellent communication and customer engagement abilities.
• Proficient computer skills including Outlook and Excel.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers with a warm greeting and provide assistance with our product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Coach others to uphold service standards andOmnichannel experience.
• Analyze business performance and drive KPIs with the team.
• Build customer loyalty through company programs, including credit.
• Assist Store Manager in recruiting, training, and developing store staff.
• Identify and redirect performance as needed.
• Plan and report on tasks and financial results using company tools.
• Collaborate on merchandising standards, promotions, and product placement.
• Reduce loss through consistent customer service and operational controls.

Skills

Leadership

Customer engagement

Communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Carter’s, Inc. is seeking an Assistant Store Manager to be the first face of the brand for growing families. You will welcome customers, showcase our baby essentials, and help families prepare for school and everyday moments.

We value inclusive leadership, ongoing education, and development programs. This role supports a collaborative, growth‑oriented culture with opportunities to advance within Carter’s brands.