Retail Store Lead: Elevate Service & Growth

Trav's Outfitter; Watertown (SD); In loco; USD 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Benefits package

Descrizione del lavoro

Trav's Outfitter is seeking a passionate Retail Store Manager to lead our store team and deliver exceptional service. You will guide customers, coach staff, and ensure the store operates smoothly with a focus on the values of compassion and excellence.

You will drive product knowledge, coach on fitting techniques, and maintain a customer-first culture while managing schedules, inventory, and operations. This role offers competitive pay, benefits, and opportunities for advancement.

Competenze

• 3+ years of retail leadership experience, preferably in apparel or footwear.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service orientation with a passion for helping others.
• Excellent communication, organizational, and problem‑solving skills.
• Ability to manage time effectively in a fast-paced retail environment.
• Comfortable working a flexible schedule, including evenings, weekends, and holidays as needed.

Mansioni

• Champion the customer journey by building lasting relationships and delivering value through every interaction.
• Guide customers to the right footwear and apparel solutions that fit their lifestyle.
• Lead, mentor, and work alongside your team to deliver exceptional service at all times.
• Foster a collaborative environment where team members are motivated and engaged.
• Provide coaching, feedback, and recognition to help your team grow.
• Partner with the General Manager to support store leadership, strategy, and performance.
• Stay the store expert on products, educate the team on shoe fitting, and ensure policy compliance.

Conoscenze

Retail leadership

Customer service

Communication

Organizational skills

Time management

Flexibility

Descrizione del lavoro

Trav's Outfitter is seeking a passionate Retail Store Manager to lead our store team and deliver exceptional service. You will guide customers, coach staff, and ensure the store operates smoothly with a focus on the values of compassion and excellence.

You will drive product knowledge, coach on fitting techniques, and maintain a customer-first culture while managing schedules, inventory, and operations. This role offers competitive pay, benefits, and opportunities for advancement.