Retail Store Lead — Sales, Service & Team Growth

TravisMathew Company; San Diego (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

TravisMathew, a premium apparel brand rooted in Southern California, is seeking an Assistant Store Manager to support daily retail operations, drive sales, and lead a team.

You will supervise client service, execute merchandising standards, manage inventory, train staff, and coordinate local events to foster repeat business. Candidates should have a bachelor’s degree and at least 3 years in client service and 2 years in retail management.

Qualifications

• Bachelor's degree in business or related field preferred.
• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.

Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales.
• Assist in developing and implementing strategies to drive sales and key performance indicators.
• Assist in recruiting and training a team of support managers and client experience focused associates.
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures.
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Implement product and visual merchandising directives and techniques to maximize space and drive sales.
• Manage inventory control procedures including product receipt, transfers and returns.
• Manage and maintain store cleanliness and organization, including front of house and stock space.
• Foster a work environment focused on teamwork and productivity.
• Proficient in Microsoft Applications
• Proficient in back-office operations management
• Proficient in visual merchandising
• Ability to recruit, train, manage and develop a team
• Ability to work non-traditional hours; weekends, evenings and holidays
• Strong written and verbal communication skills

Skills

Sales excellence

Team leadership

Customer service

Retail operations

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Applications

Job description

TravisMathew, a premium apparel brand rooted in Southern California, is seeking an Assistant Store Manager to support daily retail operations, drive sales, and lead a team.

You will supervise client service, execute merchandising standards, manage inventory, train staff, and coordinate local events to foster repeat business. Candidates should have a bachelor’s degree and at least 3 years in client service and 2 years in retail management.