Retail Store Leader: Elevate Operations & Team Growth

Jobtome; Fort Worth (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtome seeks a store operations leader to support the store manager in delivering an exceptional customer experience and achieving sales targets. You will coach teams, drive merchandising initiatives and implement action plans based on performance data.

The role emphasizes inclusive leadership, collaboration with department managers, and daily oversight of store operations in the manager's absence. A strong customer service mindset is essential.

Qualifications

• Strong customer service and interpersonal skills.
• Experience leading and coaching teams to meet customer service and business goals.
• Ability to use KPIs and data insights to guide decisions and improvements.

Responsibilities

• Assist store manager and associates in delivering a superior customer shopping experience.
• Lead teams in planning, implementing and executing merchandising and operating initiatives.
• Develop action plans and communications based on Associate Insight survey results.
• Identify store opportunities with department heads and create timely solutions.
• Model inclusive leadership and maintain high standards of customer service.
• Oversee total store operations in the store manager's absence and ensure targets are met.
• Contribute to achieving weekly, period, and annual sales and budget goals.
• Collaborate with department managers to maximize sales, reduce shrink, and improve department contributions.
• Support labor management and cost control while adhering to policies.
• Maintain compliance with federal, state, and local laws and company policies.

Skills

Customer service

Leadership

Coaching

Data analysis

Collaboration

Education

High school diploma/GED

Job description

Jobtome seeks a store operations leader to support the store manager in delivering an exceptional customer experience and achieving sales targets. You will coach teams, drive merchandising initiatives and implement action plans based on performance data.

The role emphasizes inclusive leadership, collaboration with department managers, and daily oversight of store operations in the manager's absence. A strong customer service mindset is essential.