Retail Store Leader: Flexible Schedule & Growth

Trav's Outfitter, Inc; Watertown (SD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Employee discounts

Benefits

Job summary

Trav's Outfitter, Inc. in Watertown, SD seeks a passionate Retail Store Manager to lead our store team, deliver exceptional service, and create meaningful experiences for customers. You will own store operations, coach staff, and partner with the General Manager to drive performance.

Base salary ranges from $45,000 to $55,000 per year with a typical 41-hour workweek and rotating weekend shifts. This role values compassion, excellence, and a customer-first mindset, offering opportunities for

Qualifications

• 3+ years of retail leadership experience, preferably in apparel or footwear.
• Proven ability to lead, inspire, and develop high-performing teams.
• Strong customer service orientation with a passion for helping others.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage time effectively in a fast-paced retail environment.
• Comfortable working a flexible schedule, including evenings, weekends, and holidays as needed.

Responsibilities

• Champion the customer journey by building lasting relationships and delivering value through every interaction.
• Lead, mentor, and work alongside your team to deliver exceptional customer service at all times.
• Foster a collaborative environment where team members are motivated, engaged, and aligned with our purpose.
• Provide consistent coaching, feedback, and recognition to help your team grow professionally and personally.
• Partner with the General Manager to support overall store leadership, strategy, and performance.
• Serve as the store expert in product knowledge, staying up to date on the latest footwear and apparel offerings, technologies, and customer solutions.
• Educate your team on proper shoe fitting techniques to ensure every customer receives personalized comfort and support.
• Demonstrate a thorough understanding of company operations, policies, and procedures, and ensure these are executed consistently throughout the store.
• Continuously train and empower staff to deliver best-in-class customer experiences through informed, thoughtful recommendations.
• Manage your section of the store with pride, ensuring it is clean, organized, and customer-ready at all times.
• Ensure product is well-merchandised with the customer in mind, reflecting thoughtful presentation and strategic placement.
• Maintain inventory accuracy by following company standards and regularly reviewing stock levels.
• Assist in creating and managing staff schedules to ensure efficient coverage and smooth daily operations.

Skills

Retail leadership

Team development

Customer service

Communication

Time management

Flexible schedule

Job description

Trav's Outfitter, Inc. in Watertown, SD seeks a passionate Retail Store Manager to lead our store team, deliver exceptional service, and create meaningful experiences for customers. You will own store operations, coach staff, and partner with the General Manager to drive performance.

Base salary ranges from $45,000 to $55,000 per year with a typical 41-hour workweek and rotating weekend shifts. This role values compassion, excellence, and a customer-first mindset, offering opportunities for