Store Leader — Sales, Service & Mentorship

TravisMathew, LLC; Des Moines (WA); On-site; USD 30,000 - 33,000; Full time

Job summary

TravisMathew, a premium apparel brand, seeks a Retail Store Supervisor to lead in-store sales and service while achieving sales, KPIs, and profitability goals. You will foster a customer-focused culture on the floor and mentor teammates to deliver exceptional experiences.

In this role, you’ll maintain product knowledge, drive visual merchandising, and participate in store events and CRM activities to reward repeat business and grow the brand locally.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• 1–3 years’ experience in retail store management.
• 2 years’ experience in a client services related capacity.

Responsibilities

• Drive sales goals with approachable service on the floor to achieve targets.
• Develop and retain a following of repeat clients to drive individual sales.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use.
• Assist with creation of effective product and visual merchandising to drive sales and create a positive customer experience.
• Contribute to store events and CRM activities to reward repeat business.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination.
• Provide mentorship to part-time and seasonal client associates.

Skills

POS systems

Microsoft Office

Visual Merchandising

Recruitment & Training

Team Mentoring

Cross-functional collaboration

Decision making

Customer service

Written and verbal communication

Education

Bachelor’s degree in Business or related field

Tools

POS systems

Microsoft Excel

Job description

TravisMathew, a premium apparel brand, seeks a Retail Store Supervisor to lead in-store sales and service while achieving sales, KPIs, and profitability goals. You will foster a customer-focused culture on the floor and mentor teammates to deliver exceptional experiences.

In this role, you’ll maintain product knowledge, drive visual merchandising, and participate in store events and CRM activities to reward repeat business and grow the brand locally.