Store Management Lead - Elevate Sales & Client Experience

TravisMathew, LLC; United States; On-site; USD 30,000 - 33,000; Full time

Job summary

TravisMathew, a premium apparel brand, seeks an Assistant Store Manager to support daily store operations, drive sales, and lead a client-focused team. You will supervise sales floor activities, assist in staff training, and ensure exceptional customer service across shifts.

Responsibilities include merchandising, inventory control, events, CRM activities, and maintaining store standards. Experience in retail management and a Bachelor’s degree are preferred.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• Minimum 3 years’ experience in a client service-related capacity.
• Minimum 2 years’ experience in retail store management.

Responsibilities

• Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop / retain a following of repeat clients to drive sales
• Assist in developing and implementing strategies to drive sales and key performance indicators
• Assist in recruiting and training a team of support managers and client experience focused associates
• Train and coach team to meet and / or adhere to client service standards and company policies and procedures
• Create and manage in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Implement product and visual merchandising directives and techniques to maximize space and drive sales
• Manage inventory control procedures including product receipt, transfers and returns
• Manage and maintain store cleanliness and organization, including front of house and stock space
• Foster a work environment focused on teamwork and productivity

Skills

MS Office

POS systems

Back-office ops

Visual merchandising

Team leadership

Cross-functional teamwork

Decision making

Flexible hours

Communication

Education

Bachelor’s degree in Business or related field

Tools

Microsoft Office

POS software

Job description

TravisMathew, a premium apparel brand, seeks an Assistant Store Manager to support daily store operations, drive sales, and lead a client-focused team. You will supervise sales floor activities, assist in staff training, and ensure exceptional customer service across shifts.

Responsibilities include merchandising, inventory control, events, CRM activities, and maintaining store standards. Experience in retail management and a Bachelor’s degree are preferred.