Store Manager - Elevate Sales & Customer Experience

TravisMathew, LLC

United States

Sur place

USD 42 000 - 56 000

Plein temps

14 jours+

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Résumé du poste

TravisMathew is seeking a Supervisor to manage in-store sales and service, drive KPI achievement, and promote a strong sales culture. The role requires building relationships with clients, knowledge of seasonal apparel, and collaboration on merchandising and store events.

The ideal candidate will lead a small team, mentor part-time staff, and partner with cross-functional teams to deliver a memorable customer experience and robust sales performance.

Qualifications

  • Bachelor’s Degree in Business or related field preferred
  • 1-3 years’ experience in retail store management
  • 2 years’ experience in a client services related capacity

Responsabilités

  • Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
  • Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
  • Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
  • Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
  • Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
  • Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
  • Provide mentorship to part-time and seasonal client associates undefined

Connaissances

Sales
Customer service
POS systems
Leadership
Merchandising
Communication

Formation

Bachelor’s Degree in Business

Outils

Microsoft Office
CRM software

Description du poste

TravisMathew is seeking a Supervisor to manage in-store sales and service, drive KPI achievement, and promote a strong sales culture. The role requires building relationships with clients, knowledge of seasonal apparel, and collaboration on merchandising and store events.

The ideal candidate will lead a small team, mentor part-time staff, and partner with cross-functional teams to deliver a memorable customer experience and robust sales performance.

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