Retail Stockroom & Customer Service Associate

Michaels Stores; Huntington (WV); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Job summary

Michaels Stores in Huntington, WV is seeking a team member to help customers, locate products, and provide solutions. You will manage a fast, friendly checkout and participate in the unloading and stocking of merchandise to keep the floor well merchandised.

Experience in retail or customer service is preferred. The role supports omnichannel processes like Buy Online Pick Up in Store and Ship From Store, with opportunities for growth and employee discounts.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with omni-channel processes (BOPIS, SFS).
• Participate in truck unload, stocking, and planogram tasks.
• Maintain store recovery and merchandise quality; support shrink and safety programs.

Skills

Retail experience

Job description

Michaels Stores in Huntington, WV is seeking a team member to help customers, locate products, and provide solutions. You will manage a fast, friendly checkout and participate in the unloading and stocking of merchandise to keep the floor well merchandised.

Experience in retail or customer service is preferred. The role supports omnichannel processes like Buy Online Pick Up in Store and Ship From Store, with opportunities for growth and employee discounts.