Seasonal Retail Associate: Customer Service & Stocking

Michaels; Hanover (MD); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels in Hanover, MD is seeking a Store Team Member to deliver friendly customer service, help customers find products, and ensure a fast, accurate checkout experience. You’ll help in-store with stocking, merchandising, and responding to customer needs to support our brand promises.

Responsibilities include assisting with Buy Online Pickup in Store and Ship From Store, participating in truck unloads, maintaining in-stock conditions, and upholding SOPs while promoting the Rewards program and

Qualifications

• Retail or customer service experience preferred.
• Must be 16 years or older.
• Ability to operate a cash register and handle transactions.

Responsibilities

• Help customers locate products and provide solutions.
• Provide a fast and friendly checkout experience; handle cash transactions.
• Enroll customers in the Michaels Rewards program and Private Label Credit Card.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Stocking and planogram (POG) maintenance; merchandise recovery and returns.

Skills

Customer service

Cash handling

Point-of-sale

Tools

POS system

Job description

Michaels in Hanover, MD is seeking a Store Team Member to deliver friendly customer service, help customers find products, and ensure a fast, accurate checkout experience. You’ll help in-store with stocking, merchandising, and responding to customer needs to support our brand promises.

Responsibilities include assisting with Buy Online Pickup in Store and Ship From Store, participating in truck unloads, maintaining in-stock conditions, and upholding SOPs while promoting the Rewards program and