Evening Retail Cashier & Guest Experience Lead

Michaels Stores; Huntington (WV); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Healthcare benefits

Job summary

Michaels Stores in Huntington, WV is seeking team members to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will assist with store recovery, stocking, and planogram duties to keep shelves well merchandised.

The role includes growth opportunities within a large craft retailer, with benefits and potential overtime in line with state laws. You will interact with customers, enroll participants in rewards programs, and support Omni

Qualifications

• Retail and/or customer service experience preferred.
• Physical requirements: standing, lifting, climbing and moving around the store.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards and enroll them.
• Educate customers on VOC surveys.
• Assist with BOPIS and Ship From Store processes.
• Participate in truck unload, stocking, and planogram processes.
• Maintain in-stock, well-merchandised store and merchandise recovery.

Skills

Retail/customer service experience

Cross trained in Custom Framing

Job description

Michaels Stores in Huntington, WV is seeking team members to deliver friendly customer service, help customers locate products, and ensure a fast checkout experience. You will assist with store recovery, stocking, and planogram duties to keep shelves well merchandised.

The role includes growth opportunities within a large craft retailer, with benefits and potential overtime in line with state laws. You will interact with customers, enroll participants in rewards programs, and support Omni