Seasonal Retail Stock & Service Associate

Michaels Stores; Town of Webster (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

401(k) match

Medical insurance

Dental insurance

Vision insurance

Job summary

Michaels - Store ROCH-WEBSTER, NY is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience. You will assist with stock, BOPIS and SFS processes, unload trucks, and keep the store well-merchandised with recovery and replenishment efforts.

Team members must stand for long periods, lift heavy items, and work varied shifts. Michaels offers benefits including a 401(k) match, medical/dental/vision coverage, and

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Card enrollments.
• Educate customers on VOC surveys and omni-channel processes (BOPIS/SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Maintain store recovery, inventory accuracy, and in-stock conditions.
• Support shrink and safety programs and adhere to SOPs.
• Cross trained in Custom Framing selling and production.

Skills

Retail experience

Customer service

Job description

Michaels - Store ROCH-WEBSTER, NY is seeking team members to deliver friendly customer service, help shoppers locate products, and ensure a fast, accurate checkout experience. You will assist with stock, BOPIS and SFS processes, unload trucks, and keep the store well-merchandised with recovery and replenishment efforts.

Team members must stand for long periods, lift heavy items, and work varied shifts. Michaels offers benefits including a 401(k) match, medical/dental/vision coverage, and