Retail Service & Stock Specialist

Michaels; Columbia Township (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Job summary

Michaels is seeking an enthusiastic store associate to deliver friendly customer service in a busy retail environment. You will assist customers, locate products, and ensure a fast, accurate checkout experience, while helping to enroll customers in rewards programs and private label credit options.

You will participate in truck unloads, stocking, planograms, and in-store recovery to maintain stock and presentation. The role requires standing for long periods and a dedication to safety and SOPs.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide them with solutions (store).
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni channel processes (BOPIS, SFS) and store operations.
• Stocking, truck unload, planograms, and store recovery duties.
• Support safety programs and SOP compliance.
• Interact with customers professionally and model company values.

Skills

Customer service

Retail experience

Cash handling

Job description

Michaels is seeking an enthusiastic store associate to deliver friendly customer service in a busy retail environment. You will assist customers, locate products, and ensure a fast, accurate checkout experience, while helping to enroll customers in rewards programs and private label credit options.

You will participate in truck unloads, stocking, planograms, and in-store recovery to maintain stock and presentation. The role requires standing for long periods and a dedication to safety and SOPs.