Retail Stocker & In-Store Customer Experience

Michaels; Reston (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Health benefits

Job summary

Michaels Store in Reston, VA is seeking a store associate to help customers, stock shelves, manage checkout, and support omnichannel initiatives like BOPIS and SFS.

You will engage customers, process transactions to standard, and participate in merchandising, store recovery, and safety programs while representing Michaels’ values in a fast-paced retail environment.

This position requires standing, lifting, and ability to work nights/weekends; Michaels offers benefits and employee discounts.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and private label credit cards.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in stocking, planogram, and merchandise recovery tasks.
• Support store safety programs and SOP compliance.
• Interact professionally with customers and teammates; uphold store values.

Skills

Customer service

Cash handling

Omni-channel

Job description

Michaels Store in Reston, VA is seeking a store associate to help customers, stock shelves, manage checkout, and support omnichannel initiatives like BOPIS and SFS.

You will engage customers, process transactions to standard, and participate in merchandising, store recovery, and safety programs while representing Michaels’ values in a fast-paced retail environment.

This position requires standing, lifting, and ability to work nights/weekends; Michaels offers benefits and employee discounts.