Retail Stocker & Customer Experience Advocate

Michaels; Reston (OR); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels is seeking a Store Team Member in Reston, VA to deliver friendly service, help customers locate products, and ensure fast checkout. You will support truck unloading, stock shelves, and maintain a well-merchandised, in-stock store while upholding company policies and safety standards.

Applicants must be at least 16 years old, with retail or customer service experience preferred. The role includes standing for long periods, lifting, and occasional night/weekend shifts; base pay ranges

Qualifications

• Retail or customer service experience preferred.
• Must be at least 16 years old.
• Ability to stand for long periods and lift moderately heavy loads.

Responsibilities

• Assist customers in locating products and provide solutions.
• Provide fast, friendly checkout and cash handling to standards.
• Promote Michaels Rewards and Private Label Credit Card enrollments.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Support truck unloading, stocking, and planogram execution.
• Ensure in-stock, well-merchandised store and participate in store recovery.

Skills

Customer service

Retail

Cash handling

POS system

Team member collaboration

Tools

POS system

Job description

Michaels is seeking a Store Team Member in Reston, VA to deliver friendly service, help customers locate products, and ensure fast checkout. You will support truck unloading, stock shelves, and maintain a well-merchandised, in-stock store while upholding company policies and safety standards.

Applicants must be at least 16 years old, with retail or customer service experience preferred. The role includes standing for long periods, lifting, and occasional night/weekend shifts; base pay ranges