Retail Stocker & Customer Service Associate (Framing)

Michaels of Canada; Reston (VA); Vor Ort; USD 18.000 - 21.000; Vollzeit

Benefits dieser Stelle

401(k) match

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Flexible Spending Accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts

Partner discounts

Zusammenfassung

Michaels is seeking a Store Associate for our Reston, VA location. You will help customers shop, locate products, and ensure a fast, friendly checkout experience.

You will participate in unloading trucks, stocking, and maintaining in‑stock shelves, while supporting omnichannel processes like BOPIS and SFS. Ideal candidates have retail or customer service experience, are comfortable with standing and moving throughout the store, and can handle lifting and repetitive duties.

Qualifikationen

• Retail or customer service experience preferred.

Aufgaben

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; cash handling to standards.
• Engage customers on Rewards program and Private Label Credit Cards.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with BOPIS and Ship From Store processes.
• Participate in truck unload, stocking, and planogram duties.
• Complete merchandise recovery and maintenance; go back process.
• Perform in stock optimization and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to SOPs and Company policies; interact respectfully.
• Cross trained in Custom Framing selling and production.
• Other duties as assigned.

Kenntnisse

Customer service

Cash handling

Retail experience

Jobbeschreibung

Michaels is seeking a Store Associate for our Reston, VA location. You will help customers shop, locate products, and ensure a fast, friendly checkout experience.

You will participate in unloading trucks, stocking, and maintaining in‑stock shelves, while supporting omnichannel processes like BOPIS and SFS. Ideal candidates have retail or customer service experience, are comfortable with standing and moving throughout the store, and can handle lifting and repetitive duties.