Retail Sales Associate – Fast Checkout & Merchandising

Michaels of Canada; Reston (VA); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Employee discounts

Medical/dental/vision coverage

Job summary

The Michaels Companies, Inc. is seeking a Retail Team Member at the Reston, VA store. You will help customers shop, locate products, and provide solutions; ensure fast checkout with precise cash handling; and promote the Rewards program and private label offerings.

You will assist with omnichannel processes (BOPIS/SFS), restock, and planograms, and participate in store recovery and safety programs. Prior retail or customer service experience is preferred.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and complete enrollments
• Educate customers on the Voice of Customer (VOC) survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POGs) processes
• Responsible to complete merchandise recovery and maintenance including returns
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company programs to ensure compliance with laws and policies
• Interact with others in a respectful manner; promote the organization's vision and values
• Cross trained in Custom Framing selling and production
• Other duties as assigned

Skills

Retail experience

Customer service

Job description

The Michaels Companies, Inc. is seeking a Retail Team Member at the Reston, VA store. You will help customers shop, locate products, and provide solutions; ensure fast checkout with precise cash handling; and promote the Rewards program and private label offerings.

You will assist with omnichannel processes (BOPIS/SFS), restock, and planograms, and participate in store recovery and safety programs. Prior retail or customer service experience is preferred.