Retail Sportsbook Specialist: Expert Bets & Service

Caesars Entertainment; Reno (NV); Sur place; USD 32 000 - 52 000; Plein temps

Résumé du poste

Caesars Entertainment in Reno is seeking a Sportsbook Ticket Writer for a full-time role at Hobey's Reno NV. You will deliver high-level customer service, handle cash with accuracy, and adapt to a flexible schedule including nights and weekends. A background check and gaming license are prerequisites.

Ideal candidates bring basic computer skills (Email, MS Excel) and strong communication, with prior cash handling experience. Join a team that values service excellence and responsible gaming.

Qualifications

• Must have basic computer knowledge (Email, MS Excel, internet, etc.)
• Cash handling experience required (minimum 1 year)
• HS Diploma, GED, or equivalent preferred
• 21+ years of age or older
• Be able to pass a background check
• Able to obtain gaming license as required
• High level of customer service
• Flexible schedule including nights, weekends, and some holidays

Responsabilités

• Provide top-tier customer service to encourage repeat visits
• Adhere to company policies and Gaming Control Board regulations
• Learn betting options and discuss them with customers
• Resolve disputes or escalate to supervisor as needed
• Be a positive team member and collaborate with leadership
• Complete necessary paperwork in compliance with policy
• Assist with other duties as assigned

Connaissances

Customer service

Cash handling

Basic computer knowledge

MS Excel

Communication skills

Formation

High School Diploma or GED

Description du poste

Caesars Entertainment in Reno is seeking a Sportsbook Ticket Writer for a full-time role at Hobey's Reno NV. You will deliver high-level customer service, handle cash with accuracy, and adapt to a flexible schedule including nights and weekends. A background check and gaming license are prerequisites.

Ideal candidates bring basic computer skills (Email, MS Excel) and strong communication, with prior cash handling experience. Join a team that values service excellence and responsible gaming.