Sportsbook Ticket Writer | Flexible Hours & Growth

Caesars Sportsbook & Casino; Reno (NV); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision after waiting

Flexible scheduling

Advancement opportunities

Job summary

Caesars Digital in Reno, NV, is seeking a Retail Sportsbook Associate to deliver excellent customer service and explain betting options in a fast-paced retail sportsbook. You will engage with customers, resolve issues, and ensure compliance with regulations.

Join a dynamic team with flexible scheduling, opportunities for advancement, and benefits after a waiting period. This role emphasizes accuracy, communication, and teamwork.

Qualifications

• Flexible availability to work nights, weekends, and holidays.
• 1 year of cash handling experience in a work setting.
• Must be 21+ years old, able to pass a background check, and obtain a gaming license where required.
• Strong customer service and communication skills.
• Professional appearance and ability to work a flexible schedule.

Responsibilities

• Provide top-tier customer service to encourage customers to return.
• Adhere to all company rules and Gaming Control Board regulations to avoid penalties.
• Engage customers with knowledge of betting options and answer questions.
• Resolve disputes and escalate to supervisor when needed.
• Be a positive team member and collaborate with leadership and colleagues.
• Complete all required paperwork and documentation per policy.

Skills

Customer service

Cash handling

Communication skills

Basic computer skills

Math ability

Professional appearance

Flexible scheduling

Education

High School Diploma or GED

Job description

Caesars Digital in Reno, NV, is seeking a Retail Sportsbook Associate to deliver excellent customer service and explain betting options in a fast-paced retail sportsbook. You will engage with customers, resolve issues, and ensure compliance with regulations.

Join a dynamic team with flexible scheduling, opportunities for advancement, and benefits after a waiting period. This role emphasizes accuracy, communication, and teamwork.