Retail Shortage Control Specialist | Flexible Hours

Burlington; Utica (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington is hiring a Shortage Control Associate to help create a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers, and report suspicious activity to management, while training peers on shortage reduction programs.

The role emphasizes command presence, knowledge of theft trends, and strong communication, with part-time hours that may include nights, weekends, and holidays. A competitive wage and associate discount are offered.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Able to stand and walk for extended periods and to visually monitor store environment.
• Ability to maintain confidentiality.
• Excellent communication with customers and co-workers.
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making.

Responsibilities

• Monitor store entrances and exits to reduce theft opportunities.
• Greet every customer with a warm, confident greeting.
• Conduct bag and package checks in stores, ensuring safety standards.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Provide support in training associates on shortage reduction programs.

Skills

Customer service

Security awareness

Leadership

Communication

Flexibility

Job description

Burlington is hiring a Shortage Control Associate to help create a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers, and report suspicious activity to management, while training peers on shortage reduction programs.

The role emphasizes command presence, knowledge of theft trends, and strong communication, with part-time hours that may include nights, weekends, and holidays. A competitive wage and associate discount are offered.