Retail Shift Supervisor — Lead Store Ops

Goodwill-of-Western-; Stamford (CT); On-site; USD 15,000 - 32,000; Full time

Benefits offered by this job

Career advancement

Health, dental, and vision insurance (

Job summary

Goodwill of Western and Northern Connecticut is seeking a dedicated Shift Supervisor to lead store operations in Stamford, CT. You will oversee opening/closing, assign tasks, manage cash handling, and promote merchandise while delivering top-notch customer service.

The role requires strong leadership, at least one year in retail, and the ability to stand for long periods and lift items. Join a mission-driven team with comprehensive benefits.

Qualifications

• High school graduate or the equivalent.
• 1 year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties.
• Ability to lead and direct Team Members.

Responsibilities

• Responsible for store operations during assigned shift.
• Opening and closing retail store.
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks.
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds.
• Completing daily documentation and financial reports.
• Sell merchandise to customers, operate POS cash register system, and thank them for supporting our mission.
• Performing stock duties such as merchandise rotation, hanger change, and display work.
• Recording inventory of product received (on display or returning to the warehouse).
• Maintaining a clean and neat store.

Skills

Team leadership

Customer service

Cash handling

Retail operations

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Goodwill of Western and Northern Connecticut is seeking a dedicated Shift Supervisor to lead store operations in Stamford, CT. You will oversee opening/closing, assign tasks, manage cash handling, and promote merchandise while delivering top-notch customer service.

The role requires strong leadership, at least one year in retail, and the ability to stand for long periods and lift items. Join a mission-driven team with comprehensive benefits.