Retail Shift Supervisor - Lead Store Ops & Service

Goodwill of Southern New England; Berlin (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Referral bonuses

Retirement plan contributions

Tuition and gym reimbursement

Emergency assistance funds

Paid time off

Job summary

Goodwill Southern New England is seeking an individual to assist the Store Manager in all operations of a retail store or outlet. The role emphasizes customer service, item processing, pricing, and maintaining a safe, orderly environment.

Regular weekend, holiday and evening hours are typical for this retail position, with opportunities to learn store procedures, training new staff, and supporting cash handling and reporting duties as needed.

Qualifications

• High school diploma or GED required with at least 1 year related experience.
• Ability to read and comprehend instructions and communicate effectively with customers.

Responsibilities

• Assist customers and donors in a timely, courteous manner to ensure excellent service.
• Process, sort, price, and prepare items for sale to meet production goals.
• Maintain a neat, safe store environment and follow health, safety, and security procedures.

Skills

Customer service

Team collaboration

Cash handling

Education

High school diploma or GED

One year related experience

Job description

Goodwill Southern New England is seeking an individual to assist the Store Manager in all operations of a retail store or outlet. The role emphasizes customer service, item processing, pricing, and maintaining a safe, orderly environment.

Regular weekend, holiday and evening hours are typical for this retail position, with opportunities to learn store procedures, training new staff, and supporting cash handling and reporting duties as needed.