Retail Shift Supervisor — Lead Store Operations & Training

Goodwill of Southern New England; Groton (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement

Gym reimbursement

Emergency funds

Paid time off

Referral bonuses

Retirement plan contributions

Job summary

Goodwill Southern New England is seeking a Store Associate in Groton, CT to support store operations and enhance the shopping experience. The role emphasizes customer service, donation processing, and maintaining a tidy, safe retail environment.

Typical hours include weekends and evenings; responsibilities include cashier tasks, sorting donations, pricing items, and training new staff. The position offers $18.50/hour with benefits such as tuition and gym reimbursement and paid time off.

Qualifications

• High school diploma or GED plus a minimum of one year related experience and/or training.
• Must be 18 years of age.
• Ability to read and comprehend simple instructions and memos.
• Ability to speak effectively with customers and coworkers.
• Ability to add, subtract, multiply and divide money.

Responsibilities

• Assist customers and donors in a timely and courteous manner.
• Maximize used goods processing and meet production goals.
• Maintain store cleanliness and safety procedures.
• Assist with unloading trucks and sorting donations.
• Train new employees and oversee store operations.

Skills

Customer service

Cash handling

Safety compliance

Communication

Team delegation

Integrity

Education

High school diploma or GED

Job description

Goodwill Southern New England is seeking a Store Associate in Groton, CT to support store operations and enhance the shopping experience. The role emphasizes customer service, donation processing, and maintaining a tidy, safe retail environment.

Typical hours include weekends and evenings; responsibilities include cashier tasks, sorting donations, pricing items, and training new staff. The position offers $18.50/hour with benefits such as tuition and gym reimbursement and paid time off.