Retail Store Leader & Operations Supervisor

Goodwill Of Western & Northern Connecticut; Stamford (CT); On-site; USD 38,000 - 52,000; Full time

Job summary

Goodwill Of Western & Northern Connecticut in Stamford, CT is seeking an Assistant Store Manager for a regular full-time position. The role oversees daily store operations and steps in for the Store Manager when needed.

You will recruit and train staff, schedule shifts, manage merchandise, donations, and sales records, and ensure policy compliance. The position requires leadership, strong customer service, and availability for day, evening, and weekend work.

Qualifications

• High school diploma or equivalent; business/marketing courses preferred.
• Two (2) years’ experience in a management/supervisory capacity or equivalent.

Responsibilities

• Operates a retail store to achieve revenue and expense budgets and runs the store in the absence of Store Manager.
• Recruit and train retail staff and processors; administers discipline as required.
• Schedule employees to ensure customer service, merchandising, security and expense control.
• Order merchandise to stock the store and meet budgets.
• Maintain sales data records and bank deposits.
• Enforce sales and employee policies and procedures.
• Assist donors with donations and provide receipts.
• Maintain store areas to safety and housekeeping standards.
• Supervise backroom processing and quality control personnel.
• Plan attractive merchandise displays and coordinate with marketing.
• Attend and schedule store meetings as needed.

Education

High school diploma or equivalent

Job description

Goodwill Of Western & Northern Connecticut in Stamford, CT is seeking an Assistant Store Manager for a regular full-time position. The role oversees daily store operations and steps in for the Store Manager when needed.

You will recruit and train staff, schedule shifts, manage merchandise, donations, and sales records, and ensure policy compliance. The position requires leadership, strong customer service, and availability for day, evening, and weekend work.