Retail Shift Supervisor - Lead Store Operations

Goodwill-of-Western-; Bridgeport (CT); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Tuition reimbursement up to 3000

Paid holidays (9)

403(b) retirement plan with employer(

Employee discount 50%

Work anniversary gift $50

Referral program $200

Job summary

Goodwill of Western and Northern Connecticut in Bridgeport, CT is seeking a Regular Full-Time Shift Supervisor to lead store operations during assigned shifts, open and close the store, and ensure excellent customer service. You will delegate tasks, manage daily paperwork, handle refunds, and supervise team members while promoting merchandise and maintaining a clean, safe store environment.

The role requires at least one year of retail experience, leadership ability, and physical capacity to

Qualifications

• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties.
• Ability to lead and direct Team Members.
• Basic math skills for cash handling and ability to operate register.

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate POS system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Skills

Leadership

Customer service

Cash handling

Team mentoring

Retail experience

Education

High school diploma

Tools

POS system

Job description

Goodwill of Western and Northern Connecticut in Bridgeport, CT is seeking a Regular Full-Time Shift Supervisor to lead store operations during assigned shifts, open and close the store, and ensure excellent customer service. You will delegate tasks, manage daily paperwork, handle refunds, and supervise team members while promoting merchandise and maintaining a clean, safe store environment.

The role requires at least one year of retail experience, leadership ability, and physical capacity to