Shift Supervisor - Lead Store Ops & Growth Opportunities

Goodwill Of Western & Northern Connecticut; Bridgeport (CT); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Health, dental, and vision (employee 0

Job summary

Goodwill of Western and Northern Connecticut seeks a determined Shift Supervisor to join our Bridgeport team. The role ensures store operations run smoothly during your shift and supports our mission of helping people gain meaningful employment.

You will handle opening/closing, cash handling, and daily reporting while leading a team and maintaining a clean, welcoming store environment. This is a full-time position with benefits and growth opportunities.

Qualifications

• High school graduate or the equivalent.
• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties.
• Ability to lead and direct Team Members.
• Basic math skills for cash handling and ability to operate register.
• Must be able to lift over 40 pounds and stand for long periods.
• Availability to work day, evening, and weekend shifts.

Responsibilities

• Responsible for store operations during assigned shift.
• Opening and closing retail store.
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks.
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds.
• Completing daily documentation and financial reports.
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission.
• Performing stock duties such as merchandise rotation, hanger change, and display work.
• Recording inventory of product received (on display or returning to the warehouse).
• Maintaining a clean and neat store.

Skills

Customer service

Cashiering

Retail operations

Team leadership

Education

High school diploma or equivalent

Tools

POS system

Job description

Goodwill of Western and Northern Connecticut seeks a determined Shift Supervisor to join our Bridgeport team. The role ensures store operations run smoothly during your shift and supports our mission of helping people gain meaningful employment.

You will handle opening/closing, cash handling, and daily reporting while leading a team and maintaining a clean, welcoming store environment. This is a full-time position with benefits and growth opportunities.