Retail Shift Leader: Lead Stores & Serve Communities

Goodwill-of-Western-; Torrington (CT); On-site; USD 44,915,000 - 63,970,000; Full time

Benefits offered by this job

Health benefits

Dental & Vision

Disability insurance

Life insurance

403(b) Retirement plan

Employee discount 50%

Paid holidays

Vacation and personal time

Professional development

Referral program

Anniversary swag

Job summary

Goodwill of Western and Northern Connecticut is seeking a determined leader to join our mission and help serve the Torrington community. As a Shift Supervisor, you would ensure store operations, supervise team members, handle customer service, and manage daily cash handling and store processes.

The role requires at least one year of retail experience, the ability to lead a team, and the stamina to lift up to 40 pounds. Willingness to work day, evening, and weekend shifts is essential.

Qualifications

• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties
• Ability to lead and direct Team Members
• Basic math skills for cash handling and ability to operate register
• Must be able to lift over 40 pounds
• Prepared for standing, reaching, lifting, bending, pushing and pulling

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring tasks are completed
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers and operate POS system
• Performing stock duties such as rotation and display
• Recording inventory of product received or returned to warehouse
• Maintaining a clean and neat store

Skills

Leadership

Customer service

Cash handling

Education

High school diploma or equivalent

Tools

POS cash register

Job description

Goodwill of Western and Northern Connecticut is seeking a determined leader to join our mission and help serve the Torrington community. As a Shift Supervisor, you would ensure store operations, supervise team members, handle customer service, and manage daily cash handling and store processes.

The role requires at least one year of retail experience, the ability to lead a team, and the stamina to lift up to 40 pounds. Willingness to work day, evening, and weekend shifts is essential.