Shift Supervisor - Retail Operations Leader

Goodwill-of-Western-; Bloomfield (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision (employee‑p

Disability insurance

Life insurance

403(b) Retirement Savings Plan

Employee Discount

Vacation & personal days

Sick time

Holiday pay

Referral program

Job summary

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities. As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill's mission.

We offer a robust benefits package, including health, dental, and vision (employee paid), plus disability and life insurance, a 403(b) retirement plan, and a generous paid time off program.

Qualifications

• One year experience in retail sales performing cashiering, customer service, display, shipping/receiving, and inventory duties.
• Ability to lead and direct Team Members.
• Basic math skills for cash handling and ability to operate register.

Responsibilities

• Responsible for store operations during assigned shift
• Opening and closing retail store
• Delegating work assignments to appropriate associates and ensuring team members complete assigned tasks
• Providing excellent customer service when promoting merchandise, handling complaints, and issuing refunds
• Completing daily documentation and financial reports
• Sell merchandise to customers, operate P.O.S. cash register system, and thank them for supporting our mission
• Performing stock duties such as merchandise rotation, hanger change, and display work
• Recording inventory of product received (on display or returning to the warehouse)
• Maintaining a clean and neat store

Skills

Retail experience

Team leadership

Cash handling

Customer service

Education

High school diploma or equivalent

Job description

Goodwill of Western and Northern Connecticut is seeking determined leaders to join us in our mission to help others and serve our local communities. As a Shift Supervisor, you would be an essential part of ensuring the success of our stores and Goodwill's mission.

We offer a robust benefits package, including health, dental, and vision (employee paid), plus disability and life insurance, a 403(b) retirement plan, and a generous paid time off program.