Retail Shift Leader - Growth & Benefits (Boston)

Birch Summit LLC; Boston (MA); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Holidays

Job summary

Birch Summit LLC in Boston, MA is seeking a Shift Leader to manage daily store operations, open/close procedures, and supervise a team of associates in a busy retail environment. You will handle customer concerns, monitor inventory, prepare reports, and collaborate with the store manager to maintain high standards of service.

A high school diploma and at least 2 years in retail or customer service are required.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years in retail or customer service.
• Experience in a leadership or supervisory role preferred.

Responsibilities

• Oversee daily store operations and ensure tasks are completed efficiently.
• Schedule and manage staff shifts to maintain adequate staffing.
• Train and mentor new team members.

Skills

Leadership

Staff scheduling

Training

Inventory management

Customer service

Communication

Organization

Time management

Education

High school diploma

Tools

Inventory software

Job description

Birch Summit LLC in Boston, MA is seeking a Shift Leader to manage daily store operations, open/close procedures, and supervise a team of associates in a busy retail environment. You will handle customer concerns, monitor inventory, prepare reports, and collaborate with the store manager to maintain high standards of service.

A high school diploma and at least 2 years in retail or customer service are required.