Shift Leader: Path to GM with Tips & Benefits

Sweetgreen; Boston (MA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Tips

Competitive wages

Path to Shift leader and Manager

Medical, dental, and vision options

Paid vacation, wellness time, and Par?

Free meal every shift

401(k)

Team Member Merch Shop - earn and buy

Meet all physical requirements for all

1+ year of Shift Leader or Supervisor

Experience in fast-paced environments

Ability to coordinate multiple tasks

Ability to speak/read/write English

Must be able to work at least 30 hours

Job summary

Sweetgreen is seeking a Shift Leader in Boston, MA to guide daily restaurant operations and support the team in delivering real-food hospitality. You’ll lead shifts, uphold service standards, and role-model accountability to set the tone for the shift.

You’ll coach team members, ensure food safety, manage pace, and help guests feel welcomed while pursuing growth into management opportunities. This role requires 30+ hours/week and US work authorization.

Qualifications

• Have leadership or supervisory experience in restaurants, retail, or hospitality
• Care deeply about hospitality, food quality, and operational excellence
• Enjoy motivating others and building a positive team culture
• Stay organized, level-headed, and solutions-focused under pressure
• Want to grow into restaurant management and long-term leadership roles
• Take pride in being accountable, dependable, and detail-oriented

Responsibilities

• Lead shifts with a hospitality-first mindset, ensuring every guest feels welcomed, cared for, and heard
• Keep service running smoothly by managing pace, priorities, and execution across the floor
• Jump in on any station as needed, modeling strong performance and teamwork in real time
• Coach and support team members to elevate service, food quality, and operational standards
• Uphold food safety, accuracy, cleanliness, and organization throughout every shift
• Communicate clearly, solve problems quickly, and stay calm under pressure during high-volume moments

Skills

Leadership

Hospitality

Team motivation

Organization

Under pressure

Job description

Sweetgreen is seeking a Shift Leader in Boston, MA to guide daily restaurant operations and support the team in delivering real-food hospitality. You’ll lead shifts, uphold service standards, and role-model accountability to set the tone for the shift.

You’ll coach team members, ensure food safety, manage pace, and help guests feel welcomed while pursuing growth into management opportunities. This role requires 30+ hours/week and US work authorization.