Growth-Driven Shift Lead | Team Leadership & Training

Starbucks Corp.; Boston (MA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Tuition coverage

401(k) with employer match

Job summary

Starbucks Coffee Company in Boston, MA seeks a Shift Manager to lead a team, deliver exceptional customer service, and help run a multi‑million dollar store operation. You’ll mentor partners, manage operations, and uphold the brand’s welcoming experience for every customer in your community.

The role emphasizes hands‑on leadership, coaching, and daily problem solving, with growth opportunities and a comprehensive benefits program as part of the Starbucks partner experience.

Qualifications

• One year retail / customer service management experience, two years preferred OR 4+ years of US Military service.
• One year supervising the work of others, teambuilding, coaching
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment

Responsibilities

• Lead a team and create a welcoming space for the community.
• Learn to run a multi-million dollar business through hands-on experience, mentoring, and training.

Skills

Retail management

Team leadership

Customer service

Organizational skills

Problem solving

Entrepreneurial mindset

Job description

Starbucks Coffee Company in Boston, MA seeks a Shift Manager to lead a team, deliver exceptional customer service, and help run a multi‑million dollar store operation. You’ll mentor partners, manage operations, and uphold the brand’s welcoming experience for every customer in your community.

The role emphasizes hands‑on leadership, coaching, and daily problem solving, with growth opportunities and a comprehensive benefits program as part of the Starbucks partner experience.