Retail Shift Lead: Customer Experience & Operations

Walgreens; Franklin Township (MI); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in United States, Michigan (Franklin Township) seeks a Store Lead with 1 year of supervisory experience to manage opening and closing procedures, cash handling, and ensuring the store is ready for business in the absence of management.

You will engage customers, resolve issues, coach team on service standards, assist with inventory, pricing, and back-office tasks, and support communications between management and staff to uphold a distinctive customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and door access.
• Deliver outstanding customer service and resolve issues to ensure a positive experience.
• Assist with inventory, pricing, displays, and back-office tasks as needed.
• Support training and development by relaying guidance and tasks to team members.

Skills

Leadership

Education

PTCB certification or Pharmacy license

Job description

Walgreens in United States, Michigan (Franklin Township) seeks a Store Lead with 1 year of supervisory experience to manage opening and closing procedures, cash handling, and ensuring the store is ready for business in the absence of management.

You will engage customers, resolve issues, coach team on service standards, assist with inventory, pricing, and back-office tasks, and support communications between management and staff to uphold a distinctive customer experience.