Store Shift Lead: Customer Experience & Operations

Walgreens; Deltona (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a retail lead to open and close the store in the absence of management, handle cash and ensure readiness for business. The role emphasizes delivering a distinctive customer experience, engaging customers, and supporting inventory, pricing, and vendor deliveries.

Strong English communication and leadership experience are preferred for this position. The candidate will assist with backdoor deliveries, returns, refunds, and basic bookkeeping activities while maintaining store

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and pricing, oversees displays and signages, and supports vendor deliveries.

Skills

Leadership

Retail Key Holder

English Fluency

Tools

PTCB Certification

Pharmacy License

Job description

Walgreens is seeking a retail lead to open and close the store in the absence of management, handle cash and ensure readiness for business. The role emphasizes delivering a distinctive customer experience, engaging customers, and supporting inventory, pricing, and vendor deliveries.

Strong English communication and leadership experience are preferred for this position. The candidate will assist with backdoor deliveries, returns, refunds, and basic bookkeeping activities while maintaining store