Retail Shift Lead – Cannabis Dispensary

Trulieve; Florida; On-site; USD 19,000 - 27,000; Full time

Job summary

Trulieve in Florida seeks a Shift Supervisor to support the General Manager, supervise store staff, and maintain daily operations ensuring excellent customer service while meeting regulatory standards.

The role requires prior retail or customer service management, cash handling experience, and strong communication skills in English. Expect up to 40 hours weekly with opportunities for growth and a comprehensive benefits package.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels.
• Able to communicate in conversational English with customers and team members, operate electronic equipment and telecommunication devices.

Responsibilities

• Assist the General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Ensure daily operations run smoothly and achieve key performance metrics.
• Maintain brand standards in merchandising and customer service.
• Ensure compliance with state regulations and company SOPs.
• Provide coaching and development to the team to meet objectives.
• Handle customer issues and maintain professional relationships.

Skills

Store management

Cash handling

Interpersonal skills

English communication

Operate equipment

Education

High School Diploma

Job description

Trulieve in Florida seeks a Shift Supervisor to support the General Manager, supervise store staff, and maintain daily operations ensuring excellent customer service while meeting regulatory standards.

The role requires prior retail or customer service management, cash handling experience, and strong communication skills in English. Expect up to 40 hours weekly with opportunities for growth and a comprehensive benefits package.