Cannabis Retail Shift Supervisor – Flexible Hours & Growth

Trulieve; Miami Gardens (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Drug-free workplace

Comprehensive benefits

Job summary

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel, achieving KPIs, and delivering exceptional customer experiences in a fast-growing cannabis retail environment. This full-time, on-site role in Miami Gardens requires a high school diploma, prior management and cash handling experience, and strong communication.

You’ll manage opening/closing, inventory, SOP compliance, and patient service, with a schedule up to 40 hours weekly.

Qualifications

• High School Diploma is required.
• Prior management experience, preferably in retail and/or customer service, is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold confidentiality.
• Able to communicate in conversational English to work with customers and team members; operate equipment and follow safety procedures.
• Ability to interact with customers and team members respectfully and politely.

Responsibilities

• Assist General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Maintain brand standards in visual merchandising and store presentation.
• Ensure regulatory compliance with state-specific regulations.
• Communicate and enforce company SOPs and changes to employees.
• Provide coaching, training, and development to the team to meet objectives.
• Monitor and maintain store inventory.
• Handle and resolve patient issues and escalations.
• Build professional relationships with business partners.
• Maintain confidentiality and compliance.
• Perform other tasks as assigned by management.

Skills

Cash handling

Customer service

Communication

Leadership

Store operations

Education

High School Diploma

Job description

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel, achieving KPIs, and delivering exceptional customer experiences in a fast-growing cannabis retail environment. This full-time, on-site role in Miami Gardens requires a high school diploma, prior management and cash handling experience, and strong communication.

You’ll manage opening/closing, inventory, SOP compliance, and patient service, with a schedule up to 40 hours weekly.