Shift Supervisor - Cannabis Retail Leader

Trulieve; Lutherville (MD); On-site; USD 22,000 - 30,000; Full time

Job summary

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel and ensuring efficient daily operations. The role focuses on regulatory compliance, customer experience, and achievement of key performance metrics in a fast-paced retail environment.

The position requires a High School Diploma, prior retail leadership or cash handling experience, and strong English communication. Flexible hours, benefits, and a drug-free workplace are provided by Trulieve.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members; operate electronic equipment and telecommunication devices.

Responsibilities

• Assist General Manager/Assistant General Manager in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation of the store.
• Ensure regulatory compliance while delivering exceptional customer experience.
• Open/close procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure compliance with all state regulations and company SOPs.

Skills

Cash handling

Interpersonal skills

Customer service

English communication

Leadership

Education

High School Diploma

Job description

Trulieve is seeking a Shift Supervisor to support the General Manager in leading store personnel and ensuring efficient daily operations. The role focuses on regulatory compliance, customer experience, and achievement of key performance metrics in a fast-paced retail environment.

The position requires a High School Diploma, prior retail leadership or cash handling experience, and strong English communication. Flexible hours, benefits, and a drug-free workplace are provided by Trulieve.