Retail Shift Supervisor — Patient Care & Store Ops Lead

Trulieve; Gainesville (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Job summary

Trulieve is seeking a Shift Supervisor for our Gainesville, FL store. You will support the General Manager, supervise staff, and help meet store targets while ensuring regulatory compliance and delivering a great customer experience.

The role requires a High School Diploma, prior management or retail experience, and strong interpersonal and cash-handling skills. Schedule up to 40 hours weekly; evenings, weekends, and holidays may apply.

Qualifications

• High School Diploma is required.
• Prior management experience in retail or customer service is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels.
• Able to communicate in conversational English to work with customers and team.
• Ability to interact with customers and team members respectfully and politely.

Responsibilities

• Assist GM/AGM in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation.
• Ensure regulatory compliance and exceptional customer experience.
• Open/close procedures and basic staff supervision.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations and SOPs.
• Provide coaching, training, and development to the team.
• Monitor inventory and handle patient issues and escalations.
• Maintain confidentiality and professionalism with partners.

Skills

Cash handling

Interpersonal skills

English language

Education

High School Diploma

Job description

Trulieve is seeking a Shift Supervisor for our Gainesville, FL store. You will support the General Manager, supervise staff, and help meet store targets while ensuring regulatory compliance and delivering a great customer experience.

The role requires a High School Diploma, prior management or retail experience, and strong interpersonal and cash-handling skills. Schedule up to 40 hours weekly; evenings, weekends, and holidays may apply.