Retail Shift Supervisor – Flexible Hours & Compliance

Trulieve; Winter Park (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

Job summary

Trulieve is hiring a Shift Supervisor in Florida to assist the General Manager in leading store personnel, achieving KPIs, and ensuring smooth daily operations. The role ensures regulatory compliance while delivering excellent customer experience.

The ideal candidate has prior management experience in retail or customer service, strong interpersonal skills, and cash handling experience. Flexible hours, evenings, weekends, and holidays are required.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff; ability to uphold a strict level of confidentiality and discretion.
• Able to communicate in conversational English to work effectively with customers and team members, operate electronic equipment (computer, scanner, printer, etc.), comprehend safety procedures, and utilize telecommunication devices.
• Ability to interact with customers and team members respectfully and politely.

Responsibilities

• Assume all duties of a key-holding supervisor related to opening and closing procedures and basic supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure consistent regulatory compliance with all state specific regulations.
• Review, communicate and ensure compliance with all company SOPs and assure that any changes are communicated to employees.
• Provide coaching, training, and development to the team that is focused on company service standards and accountability to meet specific objectives.
• Monitor and maintain store inventory.
• Responsible for handling and resolving patient issues and escalations.
• Maintain professional working relationships with business partners.
• Maintain strict confidentiality and compliance.
• Perform other tasks that have been assigned by management.

Skills

Cash handling

Interpersonal skills

English communication

Customer service

Team leadership

Education

High School Diploma

Tools

POS system

Scanner

Printer

Job description

Trulieve is hiring a Shift Supervisor in Florida to assist the General Manager in leading store personnel, achieving KPIs, and ensuring smooth daily operations. The role ensures regulatory compliance while delivering excellent customer experience.

The ideal candidate has prior management experience in retail or customer service, strong interpersonal skills, and cash handling experience. Flexible hours, evenings, weekends, and holidays are required.